Release 1.4 - PreOrders "CSR/LSR", Reports, TN Fraud Score, and more (January 2021)
Sara Cleland
Updated
What is New in Version 1.4
What's New
PreOrder (CSR/LSR) Submission/Tracking "Beta - We now offer the ability to track/manage all CSR/LSR "PreOrders" through our platform. This feature allows you to manage your own order through the platform or request ATL to mange these orders.
Ability to upload csr file via excel file within system
Auto create SV once order has received FOC. No more having to remember to create the SV when using PreOrders, it does it for you.
Explore Number Lookup - Fraud Score displayed for local numbers from Low to High
0-49 = Low Likelihood of Fraud (You are good)
50-74 = Medium Likelihood of Fraud (Might need some TLC)
75-100 = High Likelihood of Fraud (Oh No, what is happening)
Network TPP "Trading Partner Profiles" - Crowd sourced TPP grew to include additional fields to better support your business when it comes to porting to/from another carrier
Business Hours/Rules and Tiered Contacts
Verification Badge added next to carrier name, indicates if TPP info has been verified by a carrier
We added a "United" icon next to carriers that we have integrated our system with their via API for port request.
Reports Enhancements - Broke out NPAC port in/outs to own card to represent total activates taken place in PortControl to better represent your actions within the portal and now include the order id in the "data export" to associate what port order went with what order.
Carrier Automation Peerless - We have integrated "United" with Peerless to automate port out request when PortControl handles the order. One step close to unite the industry.
Carrier Automation "Email" - When a port request is sent to ATL to manage the order for carriers that only support email CSR/LSR's, we have built in automation to submit the CSR/LSR to the losing carrier via email notification for the port-out and provide any supporting documentation to port the number(s).
Email Task Notification - Assigned task email notifications will now include description of the task, no more guessing what your team assigned to you.
Webhook/Email Setup Alert - We have included a popup that alerts you when you have setup an email notification that the notification has been successfully created and "paused" till activated.
Bug Fixes
Partial Failures - We have optimized communication with NPAC datacenter to reduce the number of partial failures
Modify Order - When an order gets "stuck" when trying to modify an orders will not misbehave.
Number Search with Hyphens - Updated ability to search numbers with hyphens thought the system.
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