This document will outline the process to create/submit a port request to the ONSP
Log onto the PortControl portal: https://app.porting.com/#/Login
Follow the steps below to submit a port out request to the ONSP
On the Orders dashboard select +Create>Port-In
On the Enter and Validate Porting Numbers screen you have several options for entering the data:
- Copy and Paste your TN(s) into box on the left side of screen
- Drag & Drop your CSV, TXT, xlsx, or .xls file into the box on the right and your numbers from the file will show up in the box on the left
- Double click the box on the right to choose a file from your computer to upload
- Download the Download template file and use that to input your data and then drag and drop that file in the right-side box
Once numbers have been added select Validate numbers
The next screen will allow you to fill in the necessary data to create the port
Project ID (optional
Upload any Supporting Documentation (ie LOA, bill copy)
CSR Request – This is used to request CSR
End User Account Details
The only required fields here have a red asterisk next to them, the rest is optional
*The more information you provide the better the ONSP can verify the data is correct and approve the request
Once form is complete select Create All at the bottom right hand corner and this creates the port request.
After order is submitted you can monitor the progress from the dashboard. If you have notifications set up prior to port request, you will be notified via URL or Email when the ONSP has reviewed and updated the request.
Once the order has FOC the outgoing port from the ONSP will automatically create the SV, then as the NNSP you will need to access your SOA and create the port in SV
If an order gets rejected, you have the ability to see rejection reason in the Notes section and you can supplement the order to correct the data and resubmit
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