CSR Only – Customers are able to assign ATL to pull CSR on their behalf without proceeding directly to submitting an LSR. Further enhancements are scheduled around this feature.
Bug Fixes & Enhancements
CSR Only Required Fields – Portal has been updated to require authorized name and BTN within the order at this time.
PreOrder Documents - When creating a PreOrder, documents were not attaching to the order. This issue has now been resolved.
CNAM Data Blank - When querying CNAM data "LIDB DPC" is not displaying when customers are updating the information within the portal. This was due to a cache issue that has been resolved.
Activate Pending - Orders showed as activate pending but customers could not activate the number has now been resolved.
PreOrder Notifications - Some customers that subscribed to PreOrder notifications were not receiving all notifications. This issue has now been resolved.
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