Release Notes 1.4.1 - Live

Sprint Duration: March 17 – April 4 2025
Release Date: April 30, 2025

 

Quick Peek: What’s New?

• New Display Identity Management (OSP View)
  OSP users can now search, view, and request changes to Display Identities directly in the platform.

• Report Section Upgrades
  Added tooltips explaining Requested & Confirmed Claims, enterprise filtering, and CSV export options.

• Registered Deals Graph Refresh
  Improved date formatting for daily, weekly, monthly, quarterly, and yearly filters.

• Name and Dash Flexibility
  Allowing duplicate first/last names and dashes in key form fields.

• Platform-Wide UI Enhancements
  Improved button sizing, font consistency, and clearer navigation.

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Detailed Changes

 

Display Identity Management (Phase 1 – OSP View)

What’s Changed:

• OSP users now have a Display Identity tab in the left menu.

• They can search by Display Identity ID (coming May 19), company name, display name, or telephone number.

• The table shows display name, company name, status, modified date, and actions.

• Viewing a Display Identity shows details like enterprise name, EID, activated/modified/deactivated dates.

• Editable fields: display name, call reason, logo, and call-from numbers.

• Change requests trigger a confirmation popup showing the change request ID.

• Deactivating a Display Identity (via the trash can) requires confirmation and vetting.

• Active identities continue functioning during change review.

Benefit to OSPs:
Empowers OSPs to manage display identities efficiently for themselves and their enterprise customers without full re-vetting. Speeds up change approvals and increases transparency.

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Report Section Enhancements

What’s Changed:

• Added tooltip legends for Requested and Confirmed Claims columns (N = Name, L = Logo, C = Call Reason).

• Introduced enterprise filtering to view all reports, only OSP reports, or reports for a specific enterprise.

• Added CSV export option alongside Excel. Users can now select one or both formats; reports are sent via email within minutes.

Benefit to OSPs and Enterprises:
Clearer reporting, improved filtering, and more flexible export options to match internal workflows.

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Registered Deals Graph Improvements

What’s Changed:

• Daily view: shows the past 7 days by default.

• Weekly view: displays labels like “January Week 1.”

• Monthly view: displays “January 2025” instead of 2025-01.

• Quarterly and yearly views remain unchanged.

• Clicking a bar shows the list of deals and submission dates.

Benefit to OSPs:
Better visual clarity, easier tracking of deal registrations, and a smoother experience navigating submission data.

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Duplicate Names & Dash Support

What’s Changed:

• Allows duplicate first and last names in Deal Registration and BCID Application forms.

• Supports dashes in last names (e.g., Smith-Johnson) in Customer Primary Contact and Reference fields.

Benefit to OSPs and Enterprises:
Prevents unnecessary errors and expands support for real-world naming conventions.

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Platform-Wide UI Enhancements

What’s Changed:

• Improved button sizing, font consistency, and layout adjustments across the platform.

Benefit to OSPs and Enterprises:
A smoother, more polished interface improving navigation and usability.

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Impact of Sprint 1.4.1

• Improved Management Efficiency: OSPs can handle Display Identity changes faster, reducing delays.

• Better Reporting & Filtering: More precise, actionable insights.

• Enhanced User Experience: A sleeker interface supporting modern use cases and customer needs.

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What’s Coming Next (Sneak Peek for May 19)

• Display Identity Phase 2: Enterprise view + Display Identity ID visible in tables.

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Questions or Feedback?

We’d love to hear from you! If you have questions or want to suggest improvements, please reach out to:
[e-mail]

Thank you for supporting the BCID ecosystem and helping us create a better, more efficient branded calling experience!