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Release Notes 2.2.2 - Live

Daniela Villamar
  • Updated

Sprint Duration: January 26 – February 13, 2026
Release Date to Production: Monday, April 6th, 2026

Quick Peek – What We Delivered

This sprint focused on improving data integrity, strengthening webhook automation, enhancing OSP workflow controls, reducing notification noise during vetting, and launching the full Annual Re-Verification (365-Day) compliance flow.

Key highlights:

  • Fixed Submit Date inconsistency in the BCID Status List view

  • Introduced new Display Identity activation webhook

  • Enhanced Status List with deletion, search, filters, and column customization

  • Eliminated duplicate vetting emails and introduced single consolidated notification flow

  • Launched full Annual Re-Verification (365-Day) workflow with alerts, status transitions, and OSP notifications

Detailed Changes

  1. Status List – Submit Date Data Integrity Fix

We resolved an inconsistency in how the Submit Date was displayed in the BCID Status List view.

Previously:

  • The Submit Date in the Status List was being overwritten by the last modified date.

  • This created confusion around actual submission timelines.

Now:

  • The Submit Date in the Status List correctly reflects the original submission date.

  • Modification timestamps no longer override submission history.

  • Application age and priority tracking are accurate and consistent.

This update improves transparency and trust in application timelines.

 

  1. API – Display Identity Webhook (New Active Display Identity)

We introduced a new webhook event that triggers when a Display Identity becomes Active for the first time after full vetting approval.

Trigger:

  • BCID application already approved

  • Display Identity transitions to Active for the first time

Webhook includes:

  • ParentID

  • DealID (if applicable)

  • Company Name

  • EID

  • DIR ID

  • Status

  • Logo URL

  • Caller Name

  • Call Reason

  • List of Telephone Numbers Associated

  • Modified Date

This ensures OSP systems automatically stay in sync with newly activated Display Identities and can immediately reflect the latest configuration.

 

  1. UI Enhancements – BCID Status List Improvements

We significantly enhanced the OSP Status List view to provide more control and flexibility.

A. Delete Saved BCID Applications

  • Added a Delete option in the 3-dot menu.

  • Only available for applications in Saved status.

  • Requires confirmation before deletion.

  • Not available for In Progress, Pending Review, Resubmitted, Rejected, or Complete statuses.

B. Dynamic Search Bar

  • Added a real-time search bar above the table.

  • Search by:

    • Company Name

    • Applicant Name

  • Supports partial string matching.

  • Includes reset option to restore full list.

C. Column Customization

  • Added a settings (gear) icon to control visible columns.

  • Optional columns:

    • Applicant Name

    • EID

    • Logo

    • Telephone Number Count

  • Required columns (always visible):

    • Submit Date

    • Company Name

    • Status

    • Comments

    • Actions

  • Preferences are saved per user across sessions.

D. Status Column Filter

  • Added dropdown filter for Status column.

  • Matches the filtering behavior of the Vetting Queue.

  • Allows OSPs to filter applications by available statuses under their account.

  • Fully functional across pagination.

These updates streamline BCID application management and reduce clutter in daily workflows.

 

  1. Vetting Email Improvements – Single Consolidated Notification

We redesigned how flagged-step emails are triggered during the vetting process to prevent duplicate and confusing notifications.

Previous Behavior:

  • Our vetting platform auto-flagging could trigger automatic emails.

  • Vetting team navigation between steps could re-trigger emails multiple times.

New Behavior:

  • Our vetting platform auto-flagging no longer triggers emails.

  • Vetting team reviews flagged steps first.

  • A required checkbox appears for each auto-flagged or failed step:

    • “Send OSP notification for this step”

  • No emails are sent during step navigation.

  • A single consolidated email is triggered only after Vetting team clicks “Submit Vetting.”

  • The email includes:

    • Flagged steps

    • CX comments

    • Required next actions

  • Application remains In Progress when steps are flagged.

Benefit to OSPs:
You will no longer receive multiple repetitive notifications. You will receive one clear, consolidated email per review cycle.

 

  1. Annual Re-Verification (365 Days) – Full Workflow Implementation

We implemented the complete Annual Re-Verification process to support yearly compliance requirements.

Trigger:

  • When an approved BCID application reaches 355+ days (10-day advance notice).

System Behavior:

  • Alert visible to:

    • OSP

    • Enterprise

    • Global Admin

  • Application enters Annual Re-Verification state.

  • No new EID is generated.

  • No new DIR IDs are generated unless new Display Identities are added.

  • Existing Display Identities remain active during review unless explicitly rejected.

Users must:

  • Open the application

  • Review all 7 steps (fully editable)

  • Re-submit for review

Status Flow:
Complete → Pending Review → In Progress → Complete / Rejected

Audit Tracking:

  • Re-verification required date logged

  • Submission date logged

  • Outcome recorded

  • Fully auditable history maintained

OSP Email Notification

Email 1 – Annual Re-Verification Required
Triggered at 355 days.

Subject:
Action Required: Annual BCID Re-Verification Needed for [Company Name]

Body:
Notifies the OSP that annual compliance is required and instructs them to log into the platform, review the application, and re-submit.

Email 2 – Annual Re-Verification Submitted
Triggered after re-submission.

Subject:
Annual BCID Re-Verification Submitted for [Company Name]

Body:
Confirms receipt of submission and informs the OSP that vetting review is in progress.

This ensures compliance continuity while maintaining active branded calling service during review.

Why It Matters to You

  • Cleaner Data: Submit Dates now accurately reflect original submission timelines in the Status List.

  • Better Workflow Control: Delete, search, filtering, and column customization give OSPs more control over their BCID applications.

  • Fewer Emails, More Clarity: Flagged-step notifications are now consolidated into one clear email per review.

  • Real-Time Automation: Display Identity activation webhook keeps your systems aligned with active configurations.

  • Compliance Confidence: Annual Re-Verification ensures regulatory alignment while maintaining active Display Identities during review.

Questions or Feedback?

For questions, feedback, or activation support, contact Daniela Villamar at dvillamar@numhub.com.

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