Sprint Duration: May 19 – June 6, 2025
Release Date: Thursday, July 31, 2025
Quick Peek:
- Decimal inputs now allowed for fee fields in Deal Registration
- Fixes to internal ID display in Reports
- Settings menu now visible to all OSPs
- Phone number input enhancements in BCID Application
- Auto-date for Registrant Obligations in BCID
- Step titles added to BCID Application
- Cleaner API documentation
- Edit email address in existing Deal Registrations
- Notification sent when Display Identity is approved and submitted to BCID ecosystem
Detail Changes:
1. Decimal Input Now Supported in Deal Registration Fees
- The Deal Registration Form now accepts decimal values for the following optional fields:
- Vetting Fee
- Retail Fee per Confirmed Delivery
- Platform Fee per Identity
- Previously, only whole numbers were accepted. This created friction for OSPs that charge fractional fees.
- One of our OSP partners requested this enhancement, and we’re happy to roll it out across the platform.
2. Internal ID Now Properly Displays in Reports
- The Internal ID field, which is required in the Deal Registration form, is now correctly displayed in the Reports section.
- Previously, some users reported that this value was missing from report outputs.
- This field helps OSPs reconcile enterprise data across systems. Now, filtering and matching by internal ID is fully supported.
3. Settings Menu Now Available to All OSPs
- In a past release, we introduced a Settings section in the left menu. However, some OSPs could not access it due to a permissions issue.
- This has now been resolved. All OSPs will see the Settings option.
- Within Settings, you will find:
- Appearance: Upload or change your login screen logo, top-of-page logo, splash screen, favicon, and platform color scheme (left menu and bottom).
- Fees: Configure default fee values to pre-fill in new Deal Registrations. This saves time and reduces repetitive entry.
- These settings are available only to OSP users, not enterprises.
4. Auto-Formatting for Phone Numbers in BCID Applications
- We’ve implemented automatic formatting for all telephone number fields within the BCID Application process.
- As the user types, the system will auto-insert dashes after the third and sixth digits.
- This helps reduce formatting errors and ensures number consistency across applications.
- Applies to fields like:
- Applicant Phone Number
- Consumer Protection Contact Number
- Any other phone number entries throughout the BCID form
5. BCID Application: Auto-Date on Registrant Obligations
- In Step 7 of the BCID Application, we show a pop-up titled “Registrant Obligations for BCID Application Submission.”
- Previously, users had to manually select the submission date using a calendar input.
- To reduce the risk of selecting incorrect past or future dates, the submission date is now automatically populated based on the actual submission time.
- The user will only need to:
- Input their full name
- Certify the obligations by checking the box
6. BCID Application: Step Titles Added
- We’ve added titles to each of the 7 BCID Application steps.
- Previously, users only saw step numbers (e.g., Step 1, Step 2) without knowing what each step entailed.
- With this change, users can now anticipate what type of information is coming in each section, improving clarity and reducing friction during application submission.
7. API Documentation Cleanup
- Some outdated or irrelevant API endpoints were previously visible in our platform documentation.
- These endpoints have now been hidden to prevent confusion or misimplementation.
- A more comprehensive overhaul of the API documentation is planned for Sprint 1.6.1, which will include:
- Clearer descriptions
- Parameter definitions
- Example requests and responses
8. Editable Customer Contact Email in Deal Registration
- OSPs can now edit the email address of the Customer Primary Contact on an existing deal.
- To do this, go to the Registered Deals section, click Actions > Edit, and update the email field.
- Upon saving, the platform will display a confirmation message:
- If you proceed, a new login link will be sent to the updated email address and a new user account will be created.
- This fix allows OSPs to correct any typos or resend access if the original email was incorrect at the time of submission.
9. Email Notification Sent After Display Identity Creation
After a BCID application has been submitted and approved through our in-house vetting process, a Display Identity is created and submitted to the BCID ecosystem.
To confirm this step and provide visibility to OSPs, we now send an automated email notification whenever the Display Identity has been successfully created.
This email confirms that the BCID application has been vetted and processed
It includes the Display Identity ID tied to the approved application
OSPs can use this ID for tracking or reference within their systems
This change ensures that OSPs receive timely confirmation that their branded calls are now officially enabled within the BCID ecosystem.
10. Internal Development: In-House Vetting Infrastructure Completed
- While not yet visible to OSPs, this sprint was a major milestone for the in-house vetting process.
- We completed the internal vetting screens and connected them to:
- Our platform's deal and application management flows
- The external BCID APIs to generate display identity IDs
- These backend improvements ensure that once a BCID application is submitted, we’re immediately notified and can begin vetting without delay.
- This enhances our ability to deliver faster and more accurate approvals.
Why These Changes Matter to You
- You now have greater flexibility in deal creation (decimal fees, editable contact emails)
- Application input is faster, clearer, and less prone to errors
- Reports and filters now reflect accurate internal IDs for better reconciliation
- Platform customization is available to all OSPs for branding and automation
- BCID application review time will be reduced as we continue streamlining our in-house vetting process.
Questions or Feedback?
We’d love to hear from you! For questions or suggestions, please contact dvillamar@numhub.com.
Thank you for helping us build a stronger, more efficient branded calling ecosystem!
Comments
0 comments
Please sign in to leave a comment.