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  1. ATL Communications
  2. PortControl by ATL
  3. PortControl User Guide

PortControl User Guide

PortControl is a revolutionary centralized platform that supports number data queries, a certified NPAC SOA, and additional local number management services - all within the same graphical user interface (GUI) and set of application programing interface (API) end-points.

  • CSR Only
  • PortControl – Modify Function
  • VPOP - Client Portout
  • VPOP-Clients: How to create notifications & notification types
  • Parent Child Hierarchy
  • Global Orders Dashboard View
  • Pre Order Bulk Upload
  • CNAM Fraud Score
  • Extended TPP
  • Orders Dashboard Features
  • LSMS/LRN Dipping via API Or On-Premise
  • Bulk Disconnect
  • Creating a PreOrder "CSR/LSR'" (Port-In)
  • How do I add a Note to an Order?
  • How do I Assign a Task to Someone?
  • How do I Modify an Existing Order
  • Auto-Activations
  • Manage Notifications
  • How do I see who created or modified an order?
  • Archiving and retrieving Orders
  • How to Cancel an order and when to use 'Cancel' on an SV.
  • Order Status Definitions
  • Why did my Order fail, or move into a failed status?
  • What is PortControl?
  • PortControl Reporting
  • FAQ for PortControl
  • How do I query a local or toll-free number?
  • How do I export data that I have queried?
  • How do I view CNAM and historical data for a number?
  • How do I return a number to the original pool block holder?
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